Privacy Policy
This Privacy Policy explains how Tutor Stone collects, uses, and protects your personal information when you use our tutoring services. We are committed to ensuring that your privacy is protected, according to GDPR and UK Data Protection laws.
Information We Collect
We may collect the following personal information:
- Name
- Date of Birth
- School
- Education Level
- Bank Details (for payment)
- Emergency Contact Information
- Recordings from Video Conferencing
Additionally, we may collect information such as:
- Information from lessons such as attendance and progress
- Information about the use of our systems
How We Use Your Information
We use your personal data for the following purposes:
- Providing tutoring services
- Ensuring payment for our services
- Reaching out to your contacts in the case of an emergency
- Marketing (only where you have signed up to our email list and provided consent)
- Reviewing and evaluating our teaching systems by monitoring your progress
The personal details we collect are provided voluntarily by you when signing up for our services. The legal basis for processing this data is our legitimate interests and, where applicable, consent.
Data Retention
We retain your personal data for the duration of your engagement with our tutoring services and delete it afterwards, within a maximum of 30 days.
Lesson recordings will be kept for up to 30 days from the day of recording for safeguarding purposes and to help investigate any complaints, after which all copies of the recording will be deleted.
Information such as student progress during the time you were being tutored by us, may be kept in an anonymized form for the purpose of evaluating our teaching systems and demonstrating our success to future clients.
Data Storage
Your personal information is securely stored on our computer systems. Relevant personal information, such as names and email addresses, may be shared with the tutors in our company to facilitate communication with students. We do not share personal client data with any third parties.
Your Rights
- You have the right to request a copy of the data we hold about you at any time (Data Subject Access Request or DSAR). We will respond to your request as soon as possible and within the time frame provided by the Information Commissioner’s Office (ICO) guidelines.
- You also have the right to withdraw consent to certain processing activities, such as email marketing, at any time.
Cookies Statement
This website uses cookies to enhance your browsing experience. Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and provide valuable information to website owners.
Types of Cookies Used
- Essential Cookies: These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
- Analytics Cookies: We use these cookies to understand how visitors interact with our website, which helps us improve its performance and user experience. These cookies collect information in an anonymous form.
- Functionality Cookies: These cookies allow the website to remember choices you make (such as your language or region) and provide enhanced features. They may also be used to provide services you have requested, like viewing videos or commenting on a blog.
Managing Cookies
You can control and/or delete cookies as you wish. For details, see aboutcookies.org. You can delete all cookies that are already on your computer, and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site, and some services and functionalities may not work.
Contact Us
If you have any questions or concerns about our Privacy Policy or the data we hold about you, please contact us at info@tutorstone.com
Changes to this Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to periodically review this page for the latest information on our privacy practices.
This Privacy Policy was last updated on 19/10/2023.